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Fall 2018 Update!
Phelps, NY, January 28, 2019– Ontario Trumansburg Telephone Companies (OTTC) announced today it has expanded the reach of fiber optic-based services using the FlexNAP™ system from Corning Incorporated (NYSE: GLW), one of the world’s leading innovators in materials science. OTTC, which has provided innovative communications solutions since 1920, is the first independent telephone company in Upstate New York to connect customers with the FlexNAP system, an easy-to-deploy solution that allows for faster, more reliable fiber installation to homes and businesses.
“This innovation from Corning has transformed the way we install fiber optic cable, “said Paul H. Griswold, president and CEO of OTTC. “We have already connected Clifton Springs using the FlexNAP system, and we found that it gave us optimal flexibility when it comes to servicing businesses as well as providing residential and wireless services.”
Corning’s FlexNAP system allows installers to “tap into” existing fiber cabling to easily connect homes and businesses in a process similar to plugging a lamp into an electrical outlet. This plug-and-play solution is more cost-effective and saves time compared to the traditional method of cutting into fiber optic cable and fusion splicing fibers at every connection point.
For residential OTTC customers, this means more efficient fiber-to-the-home installation and faster internet speeds. OTTC has completed its Upstate New York deployment of the FlexNAP system in Clifton Springs and plans to connect Trumansburg, Ovid, and Interlaken in 2019.
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About Ontario Trumansburg Telephone Companies
The Ontario & Trumansburg Telephone Companies (OTTC) and their subsidiaries form the largest independently-owned telephone Company in New York State, providing phone and internet services to more than 12,000 residential and business customers. Founded in 1920, OTTC is a five generation, family-led business that keeps innovation at its core with nearly 100 years of experience. If you would like more information about this topic, please contact Ashley Gustafson at 585-313-9794 or email firstname.lastname@example.org.
About Corning Incorporated
Corning (www.corning.com) is one of the world’s leading innovators in materials science, with a more than 165-year track record of life-changing inventions. Corning applies its unparalleled expertise in glass science, ceramic science, and optical physics along with its deep manufacturing and engineering capabilities to develop category-defining products that transform industries and enhance people’s lives. Corning succeeds through sustained investment in RD&E, a unique combination of material and process innovation, and deep, trust-based relationships with customers who are global leaders in their industries.
Corning’s capabilities are versatile and synergistic, which allows the company to evolve to meet changing market needs, while also helping our customers capture new opportunities in dynamic industries. Today, Corning’s markets include optical communications, mobile consumer electronics, display technology, automotive, and life sciences vessels. Corning’s industry-leading products include damage-resistant cover glass for mobile devices; precision glass for advanced displays; optical fiber, wireless technologies, and connectivity solutions for state-of-the-art communications networks; trusted products to accelerate drug discovery and delivery; and clean-air technologies for cars and trucks.
Phelps, NY, January 10, 2019–Ontario Trumansburg Telephone Companies (OTTC) is proud to announce that they have completed their Fiber to the Home (FTTH) build in both Phelps and Clifton Springs, NY. This technology allows residents to experience the convenience of their own high-speed internet connection separate from cable, so outside elements such as bad weather or too many users slowing down internet speeds is nonexistent. OTTC is also the first independent telephone company in Upstate New York to implement the new FlexNAP™ system from Corning, a leading innovator in materials science, into their FTTH build. This system allows for faster, more reliable fiber installation to both homes and businesses.
Paul H. Griswold, President and CEO of OTTC says, “We’re on the cutting edge of fiber technology, and partnerships like the one we have with Corning Fiber have allowed us to provide the highest quality of service to our customers. OTTC has been building fiber to the home (FTTH) to the residents of Phelps and Clifton Springs since this past July 2018. Thanks to the advanced technology we use, our first customer in Phelps was live on our fiber network on August 27, 2018. At this point, both communities of Phelps and Clifton villages have access to fiber to their homes.”
OTTC has been owned and operated by the Griswold family since 1920, and now has 5 generations operating the company, known for its innovative communication solutions. In keeping with the technological times, the company has undergone many evolutions. This has allowed it to provide customers with high-quality communication services.
To meet the advancing needs of customers, Paul Griswold founded Finger Lakes Technologies Group (FLTG) in 1995. In 1999 the company became one of the earliest Cisco partners, and by the year 2000 the company had become a premier Cisco partner with over 100 Cisco Certifications. In 2014 FLTG received the New York State Broadband Award for Fiber Innovation. FLTG serviced over 75 cities and was the recipient of Top Work Place Awards for New York State in 2015, 2016, and 2017. In 2017, FLTG was sold to FirstLight, but remains under family management. Now known as OTTC, the company continues to provide the largest privately owned fiber network in Upstate NY.
This winter, the Trumansburg branch of OTTC will be continuing to expand their FTTH build into Trumansburg, Ovid, Interlaken and Romulus, deploying the same fiber FlexNap technology used in Phelps and Clifton Springs. By spring, most of the Trumansburg area is slated to have fiber to the home.
The Ontario & Trumansburg Telephone Companies (OTTC) and their subsidiaries form the largest independently-owned telephone Company in New York State, providing phone and internet services to more than 12,000 residential and business customers. Founded in 1920, OTTC is a five generation, family-led business that keeps innovation at its core with nearly 100 years of experience. OTTC offers services in Phelps, Clifton Springs, Trumansburg, Interlaken, Ovid and Romulus.
Phelps, NY – October 11, 2018 – Ontario & Trumansburg Telephone Companies (OTTC) has been awarded a commendation for excellence in service quality to consumers during 2017 from the New York State Public Service Commission.
Every year, the commission recognizes telephone companies that provide exemplary service to their customers. Among its standards for recognition, the PSC requires that customer trouble report rates must be less than 3.3 percent per 100 access lines. The criteria include evaluation of “customer trouble report rates” (CTRR) and the number of consumer complaints received by the Commission.
“This commendation reflects the commitment of our companies to provide the best service to our customers,” said Paul H. Griswold, President & CEO. “This is an honor and a tribute to the OTTC employees who work hard to preserve our standard of excellence.”
The NYS Public Service Commission has a broad mandate to ensure that all New Yorkers have access to reliable and low-cost utility services. The Commission regulates the state’s electric, gas, steam, telecommunications, and water utilities. The Commission is charged by law with responsibility for setting rates and ensuring that adequate service is provided by New York’s utilities.
The Ontario & Trumansburg Telephone Companies (OTTC) and their subsidiaries form the largest independently-owned telephone Company in New York State, providing phone and internet services to more than 12,000 residential and business customers. Founded in 1920, OTTC is a five generation, family-led business that keeps innovation at its core with nearly 100 years of experience.